MAINTENANCE AND 

      REPAIR SERVICE 


Your Safety Comes First

REPAIR APPLICATION FORM

The Crosstour Service Center will diagnose the issue in accordance with the information provided on the repair application form, and our aftersale team will deal with it after assessment.

Contact Information

Email Address*

Confirm Email Address*

First Name*

Last Name*

Current Address

Phone

Zip Code

Address Line

Order Details

Order ID*

Product Inn

Product Category

Product Model

Describe your issue

Upload Proof of Purchase (Maximum 10MB)

1. If you meet any difficulty when using the product, please first check the manual to see if the problem can be fixed. And after that you can contact our after-sale team for solutions: support@crosstour.co

 If the assessment shows that Crosstour is responsible for the product's issue under warranty, your product will be repaired or replaced for free.

2.Only product sold at Crosstour Online store are under warranty. All second hand product or product sold at non- channels are not covered by the warranty.