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1. If you meet any difficulty when using the product, please first check the manual to see if the problem can be fixed. And after that you can contact our after-sale team for solutions: support@crosstour.co

 If the assessment shows that Crosstour is responsible for the product's issue under warranty, your product will be repaired or replaced for free.

2.Only product sold at Crosstour Online store are under warranty. All second hand product or product sold at non- channels are not covered by the warranty.